FAQs

Ancient greek sandals website
Orders
Payment

You can shop without creating an account. However, if you register with us, you will enjoy extra benefits.

If you register with us, you will enjoy the following benefits:

  • Track your order(s) and review past purchases.
  • Request an exchange or return directly from your account.
  • Save your address so you can shop even quicker in future.
  • Sign up for the Newsletter.

If you would like to place your order by phone or simply need support on purchasing online, please contact our Customer Care at +3022620440127, +3022620440143 Monday - Friday, 8am - 5pm GNT.

After placing your order on our official website, you will receive an e-mail with your order confirmation. In case you have an account with us, you may also log in to confirm that your order was placed successfully and follow the status of your order.

Please kindly check your spam folder for your order confirmation e-mail.

Alternatively, please contact us at customercare@ancientgreeksandals.com.

If you wish to change or cancel your order, please contact us at customercare@ancientgreeksandals.com up to 4 hours since you placed your order to assist you. Please be advised that we cannot change or cancel your order after your parcel has been shipped. 

The payment methods for purchases in our online shop are:

credit cards (Visa, Mastercard) & PayPal. Some cards may require authorization from the issuing bank.

Please apply your coupon code in the corresponding field during the checkout.

Ancient Greek Sandals undertakes to maintain at all times the highest standards of security. All credit card transactions on our site are processed using a secure online host environment.

If you receive a notification advising that the payment method has been declined, please check that:

  • the details of the card or payment information have been entered correctly,
  • the security code is correct,
  • the credit card has not expired.

If all of the above information is correct, contact your bank or the payment service provider.